Implementation and adoption

A CRM configured for how your team works

Standard implementations take 2–3 weeks when scope, users and data are ready. Complex migration, integrations or customisation can take longer.

Discuss implementationSee the implementation approach

Bring one real workflow. We will show how it could work in TargetCRM.

Implementation approach Illustration
01 Understand & scope Your workflow
02 Configure & prepare System / data
03 Train & launch Team adoption
04 Monitor & improve Continued involvement
Workflow understanding Configuration · training · support
120+ active customers Active customer base
India and South Africa Customer markets
220 users Largest active deployment
More than licences

CRM should improve how work gets done every day

A CRM succeeds when users trust the process, managers use the information and leadership sees better control. That requires more than licences. It requires workflow understanding, configuration, training and continued involvement.

Implementation approach

From present workflow to everyday adoption

01

Understand

Understand your present workflow.

02

Agree scope

Agree the initial scope and success conditions.

03

Configure

Configure roles, stages, fields, rules and reports.

04

Prepare data

Prepare and migrate agreed data.

05

Train users

Train users through their actual work.

06

Go live

Go live and monitor adoption.

07

Improve

Improve the system as new needs and evidence emerge.

Support after go-live

Continued involvement after launch

Support is available through online meetings, telephone, chat and the customer portal.

We review the workflow, then agree what to configure, integrate or handle in a later phase.

Buyer questions

Know what to expect

How long does implementation take?

Standard implementations take 2–3 weeks when scope, users and data are ready. Complex migration, integrations or customisation can take longer.

What must be ready before we start?

Scope, users and data must be ready for the standard implementation timeline.

Can we use our existing process?

We review the workflow, then agree what to configure, integrate or handle in a later phase.

Which support channels are available?

Online meetings, telephone, chat and a customer portal.

Start with one real example

Start with the process that causes the most friction

Bring one real workflow. We will show how it could work in TargetCRM and clarify the scope.

Discuss implementationReview capabilities

Email our team with your workflow and user count to request a demo.